I’m hoping against hope WD will have a solution, and soon, to recover this data, otherwise, I may have to rip the drive out and try another enclosure from a third party.
WESTERN DIGITAL MY PASSPORT FOR MAC ISN'T MOUNTING DRIVE AFTER UNLOCKING IT UPDATE
I did *not* re-run the Firmware update on it, fearing it would make matters worse, and did not re-init the drive with Disk Utility.
The problem is with this other MyPassport, which is unreadable/unmountable. I also downloaded and ran the Firmware update utility on that second drive, and re-scanned it to make sure, and it’s fine. Last week, it also appeared inaccessible, and I used Disk Utility to simple reinitialize the drive, since I could simply make another backup, which did work after wiping the drive. I have another WD My Passport for Mac, which I dedicate to backups with Time Machine. I filed a support ticket, but no response at all so far. Still, no luck, won’t mount the drive, even after erasing all WD software. Disk Utility can’t scan it, although it DOES see it, incorrectly, as a 2.2 TB drive (?).įollowing the advice on other messages on this forum, I completely eliminated any and all WD software from my machine, a Mac MBPro 2011 edition. Was working perfectly for a long time, containing irreplaceable data! I upgraded to Mavericks about a week or two ago, but only tried to plug it in again last weekend.įailed to mount at all. Also when I go to disk utility, the drive shows ‘not mounted’, and even after trying to mount it by clicking the ‘mount’ button it is not getting mounted. Same experience here, with an external My Passport, 1 TB. My WD My Passport Ultra 1 TB fell from about a height of 3-4 feet and since then my MacBook is not able to detect it or any data of the drive.
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